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Home - Help - Frequently Asked Questions - Warranty&Return policy
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VVDIShop.com Refund Policy

VVDIShop.com Refund Policy
One year warranty free.

As soon as we confirm your payment, you can get warranty within one year if the item you bought from us has any problem.
If there is any problem with the device, you can return the device back to us for repair. After the device is repaired ok, we will send it back to you in time for free.
If there is any problem with the device software, we can resend you the CD for free, or we give you the link to download the software.

Free update for your item if there is newest software come out.
We can send you the newest software in CD for free. Or send you the link to download. And you can also return your device back to us for update for free if it is necessary.

Free technical support.

If you have any problem with the item using, we will help you by e-mail, by online chat, by phone, or even by remote control by our technicians.

Free technical support.

If you have any problem with the item using, we will help you by e-mail, by online chat, by phone, or even by remote control by our technicians.