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Home - Help - Frequently Asked Questions - Shipment &tracking on VVDIfactory.com
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I can not track my parcel with the tracking Number, what to do?

I can not track my parcel with the tracking Number, what to do?
This situation may happened with following factors:

1. The Express company hasn’t updated the recent delivery information to their website. it may have about 1 day delay sometimes.

2. The tracking code was not correct. Please contact our customer service to confirm your tracking number.

3. The parcel had been delivered for a long time, your tracking code history has been removed by the shipping sompany.

You can contact us as well, we will check with the express company for you.