Frequently Asked Questions

Shipment &tracking on VVDIfactory.com

How many shipping methods on your Site? What is the Door Shipping fee? How to Track My Package Online? How long does it take to get my parcel? Can the shipping reach My Country? Can I change Shipping Method and Shipping Address After placed an Order? I can not track my parcel with the tracking Number, what to do?

About payment

What are the steps to pay on your website? What should I do after complete my payment? Are there any ways To Reduce My Bank Transfer Fee? Pay and get Cash Back

About Customs&Import Tax

What is Customs Clearance? Must I Pay The Import Duty? How Can I Reduce My Import Tax? Who Can Help If The Package Encounter Customs Clearance Issues?

How to get discount?

How many ways Can I get discounts? Reward Points Exchange

About My Account

How can I be a member on VVDIShop.com? What shall I do if I forget my account password?

Tips for shopping on VVDIShop.com

Tips to buy something from VVDIShop

Warranty&Return policy

Warranty & After Sale Service On VVDIShop.com VVDIshop.com Return Policy VVDIShop.com Refund Policy Return for Repair or Replacement

Combine Shipping for Different Orders

Can I Combine Shipping for Different Orders?
Submit a question

What are the steps to pay on your website?

We accept payment via PayPal, Credit Card, Western Union, Money Gram, and T/T.

1. PayPal

PayPal is the most convenient payment for you.
Option One, you can directly place the order on our website, click image-buy-it-now , and then go to your paypal account to finish the payment.

Option Two, you can add your favorite items into the shopping card, click image-add-to-cart, and then you can choose continue shopping or checkout image-cart
if check out, then click check out with PayPal logo-image-paypal ,and then go to your paypal account to finish the payment.

Option Three, you can directly pay the item amout to our paypal address from your paypal account, and then leave us a message to tell the amout is for which items. Our paypal address is zcarpay@gmail.com.

2. Credit Card

You cannot pay via your credit card on our website, but you can create a PayPal account temporary and then charge your PayPal account with your credit card, and then use your paypal account to pay on our website.

3. Western Union or Money Gram

At first, you can place an order on our website: click image-add-to-cartand then click image-proceed-to-checkout, and then choose Western Unionimage-logo-western-union , our customer service will tell you our Western Union or Money Gram account information to finish your payment.

4. T/T

You can do the steps as Western Union or Money Gram, choose image-logo-hsbc
Our our customer service will also tell you our T/T bank account information to finish your payment.